How to Fix Sage 50 Printer Not Activated Error Code 30

Sage 50 is a popular accounting software that helps businesses manage finances, payroll, and other accounting tasks. Users may encounter technical errors that disrupt work. A common problem is the Sage 50 Printer Not Activated Error Code 30. This error usually occurs when printing documents from Sage 50. This article explains the causes of this error and provides simple steps to resolve it.

Common Printing Issues in Sage 50

One common problem is the Sage Printer Not Activated Error Code 30. This error usually occurs when printing invoices or reports and can disrupt important tasks.

Understanding Printer Not Activated Error Code 30

1. What is Error Code 30?
   • Error Code 30 appears when Sage 50 cannot connect to the printer or the printer setup has issues.  This issue stops the printer from activating and completing the print job.
2. Causes of Error Code 30
   • Outdated or damaged printer drivers
   • Incorrect printer settings in Sage 50
   • Problems with User Account Control (UAC) settings
   • Conflicts with firewall or antivirus programs

See More: How to Fix Sage 100 Printer Not Activated Error Code 41

Basic Troubleshooting Steps

1. Restart the Computer and Printer
   • Restarting your computer and printer can often fix the issue. Turn off both devices, wait a few minutes, and then turn them back on.
2. Check Printer Connections
   • Check that all cables connecting the printer to the computer are properly connected. For wireless printers, confirm that the printer is connected to the correct network.
3. Set Printer as Default
   • Make sure your printer is set as the default in your computer settings. Open “Devices and Printers,” right-click your printer, and choose “Set as default printer.”

How to Resolve Sage 50 Printer Not Activated Error Code 30?

1. Checking Printer Drivers

• Outdated printer drivers can stop your computer from communicating with the printer. Verify if updates are available and install them as needed.

Steps to Update Printer Drivers

• Open Device Manager on your computer.
• Find your printer under Printers.
• Right-click the printer and choose Update driver.
• Follow the on-screen steps to install the latest driver updates.

Reinstalling Printer Drivers if Necessary

If updating drivers does not fix the issue, uninstall and reinstall them. In Device Manager, right-click your printer, select Uninstall device, and then download and install the latest drivers from the printer manufacturer’s website.

Using Driver Update Software

Driver update software can automatically scan for and install the latest printer drivers. This method saves time and ensures all drivers are up to date.

2. Configuring Printer Settings in Sage 50

Open Sage 50 and go to the printer settings, usually under the File or Setup menu.

• Ensure the correct printer is selected. Choosing the wrong printer can trigger the error.
• Adjust printer preferences, including paper size, orientation, and print quality.
• Save the changes and print a test document to confirm the issue is fixed.

3. Resolving Permission Issues

• Adjusting User Account Control Settings: Adjust User Account Control (UAC) settings to prevent Sage 50 from being blocked from accessing the printer.
  • Open Control Panel.
  • Go to User Accounts and select Change User Account Control settings.
  • Move the slider to a lower setting to reduce UAC restrictions.
  • Click OK and restart your computer.
• Modifying Permissions for Printer Access
  • Open Devices and Printers.
  • Right-click your printer and select Printer properties.
  • Go to the Security tab and adjust permissions to ensure your user account has access.

4. Running Sage 50 as Administrator

Right-click the Sage 50 icon on your desktop and select Run as administrator.

Running Sage 50 with administrator rights can fix permission issues that cause Error Code 30 and ensure the software can access all necessary system resources.

5. Reinstalling Sage 50 PDF Converter

The Sage 50 PDF Converter is required to save documents as PDFs. Problems with this converter can cause Error Code 30.

Steps to Reinstall the PDF Converter

• Open Sage 50 and go to the Help menu.
• Select Sage 50 PDF Converter.
• Follow the prompts to reinstall the converter.
• Restart Sage 50 and test printing a PDF to ensure it works correctly.

6. Configuring Firewall and Antivirus Settings

Firewall or antivirus software can block Sage 50 from accessing the printer, causing Error Code 30.

• How to Configure Settings to Allow Sage 50
  • Open your firewall or antivirus software.
  • Add Sage 50 to the list of allowed programs.
  • Check that printer ports are not blocked.
• Disabling Antivirus Software Temporarily
  • Antivirus software can interfere with printing. 
  • Temporarily disable your antivirus and check if printing works.
  • If it does, add Sage 50 and the printer software to the antivirus exclusions list.

7. Repairing Sage 50 Installation

If other troubleshooting steps do not work, repairing the Sage 50 installation can fix underlying issues that cause Error Code 30.

Steps to Repair Sage 50

1. Open Control Panel and go to Programs and Features.
2. Locate Sage 50 in the list of installed programs.
3. Right-click and select Repair.
4. Follow the on-screen instructions to complete the repair.

8. Adjusting Windows Registry

Back up the Windows registry before making any changes to prevent potential problems.

Steps to Modify the Registry for Error Code 30

• Open Registry Editor by typing regedit in the Run dialog box.
• Navigate to HKEY_CURRENT_CONFIG\Software\Sage PDF Converter.
• Review and modify the necessary entries carefully.

Advanced Troubleshooting Techniques

• Check system logs for errors related to Sage 50 or printer operations. These logs can help identify the cause of Error Code 30.
• Use the Sage 50 Database Repair Utility to fix any database issues that may trigger the error.
• Identify and resolve any software conflicts that interfere with Sage 50 and the printer.
• If necessary, perform a clean reinstall of Sage 50 to fix persistent problems.
• Use Sage 50 diagnostic tools to detect and resolve common issues automatically.

Preventing Future Printer Errors

• Keep printer drivers and Sage 50 software up to date.
• Maintain your printer regularly to ensure proper functioning.
• Perform system scans to detect and fix potential issues.
• Back up your data frequently to prevent loss.
• Use reliable antivirus and firewall software that does not block Sage 50.
• Run Sage 50 as an administrator when needed.
• Regularly review and adjust UAC settings to balance security and access.

Conclusion

Fixing Sage 50 Printer Not Activated Error Code 30 ensures smooth printing and workflow. Follow the steps in this guide, keep Sage 50 and printer drivers updated, and check printer settings and permissions. If the issue continues, getting professional help can quickly resolve it. Regular updates and maintenance help prevent this error in the future.

Frequently Asked Questions