Fix Sage SBDDesktop.exe Has Stopped Working

The Intel (R) Management and Security Application User Notification Service, also known as Microsoft Outlook, was developed by Intel Corporation, a subsidiary of Microsoft Corporation. So far, we haven't seen any alerts about SBDDesktop.exe, which has been seen in 31 different instances in different locations.

This article will highlight some of the easy strategies you could apply to resolve the Sage SBDDesktop.exe stopped working problem. We recommend you seek the help of an expert if you aren’t very confident about performing the procedure.

Various reasons for the “SBDDesktop.exe has stopped working” error in Sage software. Here are some potential causes and methods to resolve the issue.

Causes of  Sage SBDDesktop.exe Has Stopped Working

Here are the possible causes of the “SBDDesktop.exe has stopped working” error with brief descriptions:

1. Corruption or deletion of the SBDDesktop.exe file
   • If the SBDDesktop.exe file is corrupted or accidentally deleted, it can prevent Sage from running correctly and lead to an error.
2. Damage to related registry files
   • The Sage software relies on various registry entries to function properly. If these registry files are corrupted or damaged, it can cause issues with the SBDDesktop.exe file and result in an error.
3. Outdated Windows or drivers
   
   • Running an outdated version of Windows or having outdated drivers can sometimes cause compatibility issues with the Sage software, leading to the “SBDDesktop.exe has stopped working” error.
4. Improper program installation or removal
   • If the Sage software was not installed correctly or if a previous uninstallation process was not completed properly, it can leave behind corrupted files or registry entries, causing the SBDDesktop.exe error.
5. Invasion by malicious spyware or virus
   • Malware or viruses can interfere with the proper functioning of programs like Sage, potentially causing the SBDDesktop.exe file to crash or stop working.
6. Conflict with antivirus software
   • In some cases, the “SBDDesktop.exe has stopped working” error can be caused by conflicts between the Sage software and certain antivirus programs, such as Bitdefender Total Security 2015 or Security Defender.
7. Corrupted Sage accounts files
   • Sage relies on various account files, such as sage.ini and sage. user, to store configuration and user data. If these files become corrupted, it can lead to issues with the SBDDesktop.exe file and cause the error.
8. Incorrect account number in the registry
   • The Sage software stores account-related information in the Windows registry. If the account number or other related registry keys are incorrect or corrupted, it can prevent the SBDDesktop.exe file from running correctly.

SBDDesktop.exe Has Stopped Working | How to Resolve?

To fix the SBDDesktop.exe has stopped working error, you will need to download and install an upgrade for your Sage accounting software application. After that, please verify your email settings and defaults.

Could you make sure you have downloaded the latest version of Microsoft Office 365 if you are using it?

The following steps can help you to resolve the errors in some time. However, you should observe the steps in the following order:

Solutions for error Sage SBDDesktop.exe Has Stopped Working

1. Launch the Program in Compatibility Mode
   

   Sometimes, running the program in compatibility mode can resolve compatibility issues with newer versions of Windows.

   1. Locate the program setup files and right-click on the “setup.exe” file to select “Properties”.
   2. Click the “Compatibility” tab.
   3. Check the “Run this program in compatibility mode” option.
   4. Select the desired compatibility mode (e.g., Windows 7 or 8) from the dropdown list.
   5. Click “OK” to save the changes and try running the program again.
2. Uninstall and Reinstall the Program
   If compatibility mode doesn’t work, try uninstalling and reinstalling the program.
   
   1. Press the “Windows key + X” and click on “Programs and Features”.
   2. From the list, select the desired program and click “Uninstall”.
   3. Follow the on-screen instructions to complete the uninstallation process.
   4. Restart the computer.
   5. Reinstall the program in Windows 8 or Windows 7 compatibility mode (as described in Method 1).
3. Perform a Full Computer Virus Scan
   Malware or viruses can sometimes interfere with the proper functioning of programs. Perform a full computer virus scan using a reputable antivirus software like Windows Defender.
   1. Open Windows Defender Security Center.
   2. Click on “Virus & threat protection”
   3. Under “Scan options”, click on “Full scan”.
   4. Wait for the scan to complete and remove any detected threats.

   Additional Resolutions

   If the above methods do not work, try the following steps:
   1. Run the program as an administrator
      • Right-click on the program’s executable file and select “Run as administrator”.
   2. Log in with a different username
      • Create a new Windows user account and try running the program with that account.
   3. Rename Sage configuration files
      • Rename the “sage.ini” and “sage.usr” files in the program’s installation directory to “sage.old”.
   4. Rename the Sage SDK License folder
      • Rename the folder “C:\Program Data\Sage\SDK Licence” to “C:\Program Data\Sage\SDK Licence OLD”.
      • Delete the “sage.usr” file in the renamed folder.
   5. Remove the account number from the registry (proceed with caution)
      • Open the Registry Editor (regedit.exe).
      • Navigate to the relevant registry key for your Sage software.
      • Delete the “Account Number” value or key.

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Note: This issue can occur when some Sage account files need to be refreshed or if you use Bitdefender Total Security 2015 or Security Defender antivirus software. The provided steps have been found to resolve the problem in different circumstances.

FAQ's

Q. What is SBDDesktop.exe?

A. SBDDesktop.exe is a core executable file associated with Sage software, which is a popular accounting and business management solution. This file is responsible for running various components of the Sage application.

Q. What causes the “SBDDesktop.exe has stopped working” error?

A. The “SBDDesktop.exe has stopped working” error can be caused by several factors, such as corruption or deletion of the SBDDesktop.exe file, damage to related registry files, outdated Windows or drivers, improper program installation or removal, and invasion by malicious spyware or virus.

Q. How can I launch Sage SBDDesktop.exe in compatibility mode?

A. To launch Sage SBDDesktop.exe in compatibility mode, follow these steps:

1. Locate the Sage program setup files and right-click on the “setup.exe” file.
2. Select “Properties” from the context menu.
3. Click the “Compatibility” tab.
4. Check the “Run this program in compatibility mode” option and select the desired compatibility mode (e.g., Windows 7 or Windows 8) from the dropdown list.
5. Click “OK” to save the changes and try running the program again.

Q. Can I uninstall and reinstall Sage to fix the SBDDesktop.exe error?

A. Yes, uninstalling and reinstalling the Sage software can sometimes resolve the “SBDDesktop.exe has stopped working” error. Follow these steps:

1. Press the “Windows key + X” and click on “Programs and Features”.
2. From the list, select the Sage program and click “Uninstall”.
3. Follow the on-screen instructions to complete the uninstallation process.
4. Restart the computer.
5. Reinstall the Sage program in Windows 8 or Windows 7 compatibility mode.
   

Q. Should I perform a virus scan to fix the SBDDesktop.exe error?

A. Performing a full computer virus scan using a reputable antivirus software like Windows Defender can help resolve the “SBDDesktop.exe has stopped working” error if it is caused by malware or viruses interfering with the proper functioning of the program.

Q. How can I run Sage SBDDesktop.exe as an administrator?

A. To run Sage SBDDesktop.exe as an administrator, follow these steps:

1. Locate the Sage SBDDesktop.exe file.
2. Right-click on the file and select “Run as administrator” from the context menu.
3. If prompted by User Account Control (UAC), click “Yes” to allow the program to run with administrative privileges.
   

Q. What should I do if renaming Sage configuration files doesn’t work?

A. If renaming the “sage.ini” and “sage.usr” files in the Sage program’s installation directory to “sage.old” doesn’t resolve the “SBDDesktop.exe has stopped working” error, you can try the following steps:

1. Rename the folder “C:\Program Data\Sage\SDK Licence” to “C:\Program Data\Sage\SDK Licence OLD”.
2. Delete the “sage.usr” file in the renamed folder.
3. As a last resort, remove the “Account Number” value or key from the relevant registry key for your Sage software (proceed with caution when modifying the registry).