How to Integrate Sage Intacct with Microsoft Dynamics 365

  • April 8, 2024

Integrating Sage Intacct with Microsoft Dynamics 365 involves connecting the two systems to allow seamless data exchange. This integration enables businesses to automate financial processes, reduce manual data entry, and ensure consistency across financial management and customer relationship management (CRM) platforms.

In this post, you’ll learn how to integrate Sage Intacct with Microsoft Dynamics 365.

Overview Of Integrate Sage Intacct with Microsoft Dynamics 365

Sage Intacct is the top cloud accounting software for big companies, revolutionizing the way businesses operate. It offers a first and only AICPA (American Institute of Certified Public Accountants) preferred financial management solution that seamlessly integrates with your existing business systems and is also compatible with new applications introduced later on. With Sage Intacct's cloud solution, businesses can automate complex processes and gain valuable financial and operational insights. On the other hand, Dynamics 365 CRM functions as a powerful integrated system, acting as a server-client application primarily based on IIS web technology. Its extensive web service interfaces allow for multichannel marketing campaigns, nurturing of sales-ready leads, as well as aligning sales and marketing teams through planning and tracking tools that easily integrate with existing apps and services. The real-time data analysis in Dynamics 365 CRM prioritizes leads using multiple lead-scoring models. Furthermore, the two-way integration between Sage Intacct and Dynamics 365 CRM synchronizes Sales Quotes, Orders, and Invoices from Sage into standard tables/objects in MS CRM. This information can then be easily viewed on the user-friendly interface of Microsoft Dynamics CRM layout. Clients can access synced Sage data to view details about their orders, invoices, etc., providing an exceptional end

Get More info about Sage Intacct & Microsoft Dynamics 365

Sage Intacct Microsoft Dynamics 365
True Cloud Architecture: Sage Intacct is a true cloud-based accounting solution, providing anytime, anywhere access and eliminating the need for on-premises infrastructure and maintenance. Unified Platform: Dynamics 365 provides a unified platform that combines ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) capabilities, enabling businesses to manage their operations, financials, sales, marketing, and customer service from a single solution
Dimensional General Ledger: Intacct’s general ledger allows users to capture and report on unlimited operational dimensions, enabling better visibility into financial data. Integration with Microsoft Products: Dynamics 365 integrates seamlessly with other Microsoft products such as Office 365, Power BI, and Azure, allowing users to leverage familiar tools and data across different applications.
Robust Reporting and Dashboards: Intacct offers comprehensive reporting capabilities, including customizable dashboards, real-time visibility, and drill-down functionality. Cloud-based Solution: As a cloud-based solution, Dynamics 365 offers scalability, accessibility, and automatic updates, eliminating the need for on-premises hardware and maintenance.
Multi-Entity Management: Intacct simplifies financial management for organizations with multiple entities, locations, or business units, through its multi-entity architecture. Customization and Extensibility: Dynamics 365 is highly customizable, allowing businesses to tailor the solution to their specific needs, processes, and industry requirements.
Automated Processes: Intacct automates various accounting processes, such as revenue recognition, consolidations, and inter-entity transactions, improving efficiency and accuracy. Artificial Intelligence and Machine Learning: Dynamics 365 leverages Microsoft's AI and machine learning capabilities, providing features such as intelligent forecasting, predictive analytics, and virtual agents, which can help businesses make data-driven decisions and automate processes.
Flexible Integration: Intacct integrates with a wide range of business applications, including CRM, payroll, and inventory management systems, through its open API and pre-built connectors. Mobile Accessibility: With a responsive design and mobile apps, Dynamics 365 allows users to access critical business data and functionalities from anywhere, using various mobile devices.
Advanced Revenue Recognition: Intacct’s revenue recognition capabilities comply with ASC 606/IFRS 15 standards, streamlining complex revenue recognition processes. Improved Collaboration and Productivity: By integrating with Microsoft Teams, SharePoint, and other collaboration tools, Dynamics 365 facilitates better team collaboration, communication, and productivity.
Robust Audit Trail: Intacct maintains a comprehensive audit trail, ensuring compliance and providing visibility into all transactions and changes made within the system. Advanced Analytics and Reporting: Dynamics 365 offers robust reporting and analytics capabilities, including dashboards, visualizations, and real-time insights, enabling businesses to make informed decisions based on accurate and up-to-date data.
Scalability and Performance: As a true cloud solution, Intacct is highly scalable and can handle large volumes of data and transactions without compromising performance. Scalability and Flexibility: As a cloud-based solution, Dynamics 365 can easily scale up or down based on a business's changing needs, providing flexibility and cost-effectiveness.
Industry-Specific Functionality: Intacct offers industry-specific functionalities and best practices for various sectors, such as software, services, nonprofits, and healthcare. Industry-specific Solutions: Microsoft offers industry-specific solutions and templates within Dynamics 365, tailored to meet the unique requirements of various industries, such as retail, manufacturing, and professional services.

Challenges Faced When No Integration

Without integration, companies may encounter:

  • Manual data entry increases the risk of errors.
  • Inconsistent data across systems.
  • Time-consuming reconciliation processes.
  • Hindered decision-making due to lack of real-time data

Explanation: When financial data exists in silos across Sage Intacct and Dynamics 365, businesses have to rely on manual processes to consolidate and transfer data. This is inefficient, and error-prone and prevents having a unified, real-time view of the business performance.

Benefits of Integrating Dynamics 365 and Sage Intacct

The integration offers numerous advantages, such as:

  • Automated data transfer, reducing manual errors.
  • Real-time visibility into financial data.
  • Streamlined business processes.
  • Enhanced efficiency and productivity.

Explanation: Integration between Sage Intacct and Microsoft Dynamics 365 eliminates redundant data entry, ensures data accuracy, and provides transparency into live data from both the financial and CRM perspectives. This drives operational agility and better decision-making capabilities.

Also, Read -> How to Integrate Sage Intacct with Concur

Steps to Integrate Sage Intacct with Microsoft Dynamics 365

  1. Assess Requirements: Determine the data to be shared between Sage Intacct and Dynamics 365.
    Explanation: Identify the key objects, fields, and processes that need to be integrated, such as accounts, contacts, invoices, orders, payments, etc. This will drive integration mapping.
  2. Choose an Integration Solution: Select a platform like Alumio, DBSync, or others that offer pre-built connectors.
  3. Configure the Integration: Set up the connectors to align with your business processes.
  4. Map and Transform Data: Ensure data flows correctly between systems.
    Explanation: Map the fields from one application to the corresponding fields in the other. Data transformation (e.g. format changes) may be required for seamless integration.
  5. Test the Integration: Verify that data is syncing accurately.
  6. Go Live: After successful testing, deploy the integration.
  7. Monitor and Maintain: Regularly check the integration for any issues.

Explanation: Like any integrated system, monitoring is key to ensure ongoing synchronization, and data quality, and to address any errors proactively.

Key Takeaways

  • A well-implemented integration can significantly improve financial management and operational efficiency.
  • Choosing the right integration platform/approach is crucial for a successful setup.
  • Continuous monitoring ensures the integration remains effective over time.


Q: Can the integration process be customized to fit specific business needs?

A. Yes, most integration platforms offer customizable mappings and workflows to adapt to unique business requirements and data models.

Q. Is technical expertise required to set up the integration between Dynamics 365 and Sage Intacct?

A. While some technical knowledge is beneficial, many modern integration solutions provide user-friendly, low-code/no-code interfaces that simplify the setup process.

Q. How secure is the data during the integration process?

A. Reputable integration platforms employ robust security measures like encryption, access controls, audit trails, etc. to protect data integrity and confidentiality during transit and at rest.

Q. Can we integrate our on-premise Sage Intacct or Dynamics 365 instance?

A. Yes, integration solutions support cloud-to-cloud, cloud-to-on-premise, and on-premise-to-on-premise deployments using APIs and connectors.

Q. What if our system has heavy customizations already in place?

A. Most modern integration platforms can adapt to customized fields, objects, processes, and data models of the connected business applications during mapping and configuration.

Q. How can we ensure data quality and prevent duplicate records?

A. Integration platforms provide features like deduplication, data validation rules, error logging, and field mapping to maintain data integrity across systems.


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