There are plenty of times when you might have encountered the irritating 49153 error when trying to log into your Sage 300 application. Do not worry, as this is generally a pretty common error message, and there are easy methods to resolve it as well. But first, let us try to find out the reason for this error to occur in the first place.
This happens when the Sage 300 application fails to connect to the database, and Sage 300 Error Unable to connect to the database error 49153 is displayed. This implies that the Sage 300 application has launched, but it is unable to establish a connection with the database. When the user reports this error to the System Administrator, the system admin team checks if the user is able to access the SQL Database
How to Fix the Error: Cannot access database (error=49153) during login to an existing system
Let us now take a look at the steps that you can follow to resolve this error:
- Launch the Sage Database Setup and the Company and System Database Profiles.
- Next, verify what Data Source or Server name, Login ID, and Database names are set.
- Now, launch the 32-bit version of ODBC Data Source Administrator, either from Control Panel > Administrative Tools > Data Sources (ODBC), or from C:\Windows\SysWOW64\odbcad32.exe on 64-bit PCs.
- Within the System DSNs tab, locate the Data Source name or Server name. When the Server name is used, a 32 is appended to it.
- Next, confirm the name of the SQL server within the DSN entry.
- Now, enter the User ID and password in the SQL Authentication and confirm that the remaining settings are left as default.
- Test the database connectivity from the DSN.
- When the above test fails, then in a Windows Command Prompt (cmd.exe) ping the server name to test address resolution and connectivity.
- Next, If the ping test is not successful, try using the IP address directly for the ping.
- When successful, enter the IP address in the DSN entry and test the database connectivity again. If the database connectivity is not successful with the IP address:
- The User ID being used may not have permission to access the SQL Server.
- The SQL Server may not be prepared to service the connection.
When none of the above tests are successful, then continue troubleshooting using the article KB 33287: Error: “Cannot access database Error=49153” with a newly installed server to further test the SQL Server.
Also Checkout -> Sage 300 Workstation Setup and Installation Issues
Conclusion
So, there you have it friends, this is all that we have on Sage 300 Error Unable to connect to database error 49153. Despite applying all the solutions, when the service fails to start, please ask your IT professional to look into the credentials used for the Log On As portion of the service in the far right-hand column. Also, there are some cases when we have observed other credentials applied to this service and a password change to the account used, that will affect the ability to successfully launch the service.
FAQs For Sage 300 Error Unable to connect to database error 49153
Q. Is there a way to fix the error 49153?
A. Follow the below steps to resolve the error:
- Unsupported file system.
- Connect the drive to another computer.
- Restart macOS.
- Repair disk errors with First Aid in Disk Utility.
- Disable Time Machine.
- Format the drive as APFS or HSF+
- Warranty Replacement and Data Recovery.
Q. How to fix an error that establishes the database connection?
A. To do this, you need to:
- Check Your Database Server.
- Check the Database Credentials.
- Fix Corrupted Files.
- Repair the Database in WordPress.
- Create a New Database.
- Make Sure Your Domain Is Pointing to Your Host Provider.
- Update WordPress Website URL
Q. Is there a method to find a database error?
A. Yes, you can locate the error by checking the logs. They can help you locate the source, severity, and frequency of the error, as well as any related information. According to your database system, one might have different types of logs, such as error logs, transaction logs, audit logs, or slow query logs.