How to Fix Error Sage 50 Accounting Could Not Be Started

Sage 50 Accounting Could Not be Started’ error occurs due to the incorrect installation of the software, downloading of corrupted files, and incompatible system requirements. So to fix this error, you are required to reboot the system, set up the system settings and firewall settings accurately, and also check if the system compatibility mentioned for Sage 50 accounting software matches or not.

You must ensure that the steps mentioned in this article to fix error ‘Sage 50 Accounting Could Not Be Started’ are being followed by you carefully. Once you make your system and software compatible with each other, and remove the obstruction caused by a firewall, you will be able to experience a smooth processing while using Sage 50 Accounting.

What is Sage 50 Accounting?

The Sage 50 software is designed to manage the accounting and finance operations of any business. Users take a subscription of this software to manage the invoicing, payroll management, expense tracking and forming description financial reports.

Since this software is very beneficial for managing the financial data of the company, any issue that occurs while using this tool can create a significant impact on the functioning of the business. If you’re unable to open Sage 50 Accounting software, keep reading this article to find its resolution.

Causes of Sage 50 Accounting Could Not Be Started Error

Unable to start Sage 50 Accounting Software because the Actian is not Running? Well, this issue can be faced by any user because of several reasons. Enlisted below are the few common causes of error Sage 50 Accounting Could Not be Started:

1. The host machine is not using Actian PSQL.
2. After restarting the machine, Actian PSQL did not launch.
3. After applying the software update, Actian PSQL did not restart.
4. PSQL Actian is hung up.
5. The accessibility of Actian is blocked.
6. Enhanced operating system
7. Actian on the server was interrupted by a workstation crash.
8. Updates were run on Windows 10.

Solutions to Fix Sage 50 Accounting Could Not be Started

Here are the solutions and their step-by-step guide to resolve ‘Sage 50 Accounting Could Not be Started’ error:

Solution 1: Reboot the Computer System

You can reboot your computer system if the Sage 50 accounting software did not launch on its own due to glitches within the Actian. 

• • For MacBook Users: Click on the Apple logo present at the top left corner. Then you must click on the Restart option. 
  • For Windows Users: Go to the start menu and click on the Power button. After this, you must click on the Restart option. This will reboot your computer system.

Solution 2: Reboot Pervasive or Actian

Before you reboot the Pervasive or Actian, ensure that you are using Sage on a stable network. Initially perform the steps given below at the server. Before you start rebooting, ensure that Sage is not being used in any other computer syste,.

• • Step 1: To open a Run line, press the Windows key + R.
  • Step 2: You must fill out services.msc.
  • Step 3: Click on the OK button.
  • Step 4: If Restart is not an option, choose Start. Right-click Actian PSQL Workgroup Engine (or Pervasive for 2019 or before) and choose Restart.
  • Step 5: Double-click Pervasive PSQL Workgroup Engine, also known as Actian Workgroup Engine.
  • Step 6: Go to the Recovery tab.
  • Step 7: In the drop-down boxes for the first and second failures, select Restart the Service.
  • Step 8: Next, configure Reset Fail Count to reset in a day.
  • Step 9: Press the OK button.
  • Step 10: Make sure Sage launches without any issues on the workstation and server.

Solution 3: Update Your System Software

Follow the steps given below to ensure that you are using the most updated version of the software:

For Windows User:

• • Step 1: Click on the Start button
  • Step 2: Type Settings and open the settings app.
  • Step 3: Click on the Update and Security tab.
  • Step 4: Now, select the Windows Updates option.
  • Step 5: Hit the Check for Updates button, and if you there are any, click on Update Now!

For MacBook Users:

• • Step 1: Click on the Apple Menu from the top left corner of your screen, and then select the System Settings option. 
  • Step 2: From the sidebar on the left, click on the General window.
  • Step 3: Check if there’s any pending software or not. If you spot a new update notification, click on it and start updating. 

How to Resolve Sage 50 Cannot Be Started Error? 

The error message ‘Sage 50 Cannot Be Started’ is also displayed when Actian cannot be restarted or the Actian services are missing. 

Before you learn the steps to fix this issue, go through its causes:

• The US edition of Sage 50 has not been installed.
• The antivirus software has put Actian on "sleeping" mode. This will disable the software and hence it will not be found.
• Actian is damaged
• Actian was uninstalled

Methods to Resolve Error Sage 50 Cannot be Started

In case your Actian is missing and cannot be started, go through the methods and their step-by-step guide to resolve the Sage 50 Cannot be Started issue:

Method 1: Cross-check if the Sage 50 software is installed on the server or not:

There are chances that you might not have installed Sage 50 software. In order to check whether or not it is installed,

• • Step 1: Press the keys Windows + R
  • Step 2: Fill out Appwiz.cpl in the blank space, and then hit the OK button.
  • Step 3: Look out for the software ‘Sage 50 Accounting’.
    -If the software is not found, install it from the official website of Sage.
    -If the software is found and already installed, click on the Continue button to move to the next section.

Method 2: You must Reinstall Actian Manually

Maybe the default settings of Actian were changed. To start fresh, you should reinstall the software. 

• • Step 1: The Actian database engine installed on your computer must be uninstalled and then reinstalled.
  • Step 2: Now, click open the software and cross-check whether the error is resolved or not.

If not, go ahead and try the methods provided below.

Method 3: Fix the Corrupted or Damaged Operating System Component

You need to fix issues that are occurring in the Operating System Component by following the given steps.

• • Step 1: Type Services.msc using the Windows+R keys, hit the Enter key, and then click on Continue.
  • Step 2: You can Restart or Start can be chosen by right-clicking Windows Management Instrumentation (WMI) and choosing it.
  • Step 3: If the service is not starting, WMI is not working properly.
  • Step 4: You must get in touch with your IT specialist. 
  • Step 5: Type MSINFO32 using the Windows+R keys, then click OK.
  • Step 6: In the event that Windows is malfunctioning and the computer is unable to display system information, you should get in touch with your IT specialist. Keyboard shortcut: Windows+E.
  • Step 7: Choose Properties by doing a right-click on this PC.
  • Step 8: You should get in touch with your IT specialist if the Manufacturer or System Model in the System section displays unusual or non-standard characters.
  • Step 9: Type CMD using the Windows+R keys, then click OK. After entering WMIC CSPRODUCT GET UUID, hit the Enter button.
  • Step 10: Confirm that the device can produce a UUID.

Note: Try activating the software again if, after executing the command, the window indicates it is activating before generating a UUID.

Method 4: Change Anti-Virus Settings

You must change the settings of the Anti-Virus software that has been installed on your devices.

• • You must add Actian PSQL Workgroup Engine and Sage 50 Accounting software to the Ignore list from the list of Sleeping software programs.

Conclusion

You fix the error ‘Sage 50 Accounting Could Not Be Started’ in a very systematic approach by ensuring that the software and system configurations are properly aligned with one another. The initial step to fix this error is by rebooting your computer, updating your system, and managing antivirus settings, you can eliminate common obstacles that prevent Sage 50 from launching. 

Additionally, you can also face this very same error ‘Sage 50 Accounting Cannot be STarted’ and this error may occur when the Actial PSQL is not found. You must understand that both; Sage 50 and Actian PSQL are crucial. Any type of issue or discrepancy can lead to functionality issues in Sage 50 accounting. If you follow the solutions mentioned in this article, you will be able to restore your Sage 50 software to optimal performance. This will allow you to effectively manage your accounting needs without any interruptions in the future.

FAQs For Sage 50 accounting could not be started

Q. Why do I face the error "Sage 50 Accounting Could Not Be Started"?

A. You face this "Sage 50 Accounting Could Not Be Started" error when you have incorrectly installed the Sage 50 or Actian software, corrupted software files, are incompatible with system requirements, or whenever there are issues with Actian PSQL not running properly. Also, sometimes this error may occur due to high antivirus settings that may block access to these software files.

Q. Should I restart Actian PSQL to resolve ‘Sage 50 Accounting Could Not Be Started’ Error?

A. Yes, as a primary step to resolve this error, we always suggest restarting Actian and your reboot your computer. To restart Actian PSQL, you must press the Windows + R keys to open the Run dialog. Fill out ‘services.msc’ in the blank space, and then hit on the Enter button. Lastly, you should locate the Actian PSQL Workgroup Engine and select the Restart option.

Q. What are the steps that I should take to update my operating system?

A. To update operating, you should first open the software and then go to the update section. However, this process is different for Windows and Mac IOS users. Those who are using Windows should go to Settings, click on Update & Security, and then select the Windows Update option and proceed to Check for updates. On the other hand, Macbook or iMac users will have to they must select the Apple menu, select the System Preferences option, and lastly click on the Software Update.

Q. Can antivirus software prevent Sage 50 Accounting from starting?

A. Yes, antivirus software can sometimes block Sage 50 accounting and cause the error ‘Sage 50 Accounting Could Not Be Started’. This further stops the software from restarting. To fix this, you should add Sage 50 and Actian PSQL to the antivirus software's exceptions or ignore the list to ensure they are not blocked.

Q. What to do if reinstalling Actian doesn’t fix the error ‘Sage 50 accounting could not be started’?

A. If reinstalling Actian does not fix the error Sage 50 accounting cannot be started, you will have to check for any corrupted operating system components or other system issues. You should also consider running a system file check by using the command prompt (`sfc /scannow`) to resolve this issue.