How to Fix Sage 50 Error Installing Actian Zen

Sage 50 Error Installing Actian Zen
  • July 19, 2024

In this article, you will gain insights into the steps required to fix Sage 50 Error Installing Actian and its causes. Once you are well-versed with the causes, it will become easier to avoid such errors in the first place. When your system’s security settings are high and the installation file is damaged, you may face an error installing Actian Zen. Other technical glitches could also be the reason behind this error. 

To fix this, all you have to do is verify whether the installed file is damaged or not, try restarting your computer, and check the compatibility of the version you have installed. However, you must perform this solution very cautiously. Since there are many causes of this error, solutions to fix are also different. This error code 22665 is displayed with a message where it is indicated that the database server is not working properly. 

Read this article to get a step-by-step guide for each solution to resolve the Sage 50 Error Installing Actian Zen!

What is Sage 50 Error Installing Actian Zen?

When encountering the Sage 50 Error Installing Actian Zen, several factors may contribute to the issue. These include conflicts with security software, damaged installation files, or inadequate user permissions. The user faces this issue with the Error Message “Database Service Manager has stopped working”.  However, there could be many reasons for this error, such as firewall settings, damaged files installed, and Insufficient Windows user rights. If you’re facing this error? Dont Worry! It can be resolved easily. 

Causes of Error Installing Actian Zen in Sage 50

Enlisted below are the common causes behind the occurrence of Sage 50 Error Installing Action Zen:

  • Security software that blocks setup or installation
  • possess the 64-bit PSQL Server Engine installed.
  • Running other apps that interfere with installation or configuration
  • The application is open and User Account Control (UAC) is enabled on one of the workstations.
  • This notice may be brought on by VIPRE Antivirus and Firewall, and once they are disabled, the installation should finish.
  • Actian Zen's previous installation caused damage
  • installation files that are damaged
  • Windows user rights (non-Admin) are insufficient
  • The installation folder's security settings

Solutions to Fix Sage 50 Error Installing Actian Zen

Since steps required to fix errors Installing Actian Zen includes modification of the Windows Registry and this process can be severely damaging for the system operations. You may also lose your data in this process. So, before you begin to fix this error in installing Actian Zen, you must first create a backup of your data. Here’s a step-by-step guide to resolving Sage 50 Error Installing Actian Zen: 

Solution 1: Restart your Computer System

For iOS users: 

  • Step 1: From the top left corner of your screen, click on the Apple Logo.
  • Step 2: From the drop-down menu, click on the ‘Restart’ option. 

For Windows users:

  • Step 1: Hit the Windows Key.
  • Step 2: Click on the Power option.
  • Step 3: Lastly, select the ‘Restart’ button.

Solution 2: Loosen Up the Settings of the Security Software

Sometimes, the security settings that are by default or customized into the security software prevent you from installing. 

  • Step 1: You must disable the antivirus software from functioning on the computer before you begin installation. 
  • Step 2: You must disable the User Account Control by searching for it in the Windows search bar.
  • Step 3: You may have to boot into the selective startup.
  • Step 4: Open Setup.exe by right-clicking on it and then select the Run as Administrator option.
  • Step 5: Ensure that the security settings are configured as System and Everyone Have Full Control.

Solution 3:  Verify the correct installer is used

  • Step 1: Verify that the setup.exe file you are using is in the Install directory for the Sage version you are attempting to install.
  • Step 2: For instance, the directory would be Sage50_2024_[Version] if installing Version 2024. 
  • Step 3: If you're using a different setup file, close the install wizard, navigate to the appropriate directory, and then double-click setup.exe.

Solution 4: Uninstall and reinstall Actian Zen

Try to uninstall and then reinstall Actian Zen carefully to avoid the involvement of any damaged files or incorrect settings:

  • Step 1: Create a Backup File. 
  • Step 2: Go to the Downloads folder and manually delete the installed Actian Zen file.
  • Step 3:  Now, go to the official website, download Actian Zen, and reinstall it, as per the instructions displayed.

Solution 5: Acquire Admin Rights

  • Step 1: You must ensure that you have the rights of Windows Local Administrator. In case you do not have the rights, either get access to admin rights or try to log in as a local admin.
  • Step 2: If a domain network is being used, confirm that the current user has both local and domain admin permissions. If not, grant the user these privileges or log in as an administrator who does.

Solution 6: Check the Compatibility of Actian Software’s Version

A few older versions of Actian Zen are not compatible with Sage 50. So. you ensure that you’re using the compatible version of it. 

  • Step 1: You must open the Programs and Features tab from the Control Panel in Windows.
  • Step 2: If you find any outdated versions of Actian, uninstall it.
  • Step 3: Now, you must verify whether Sage software can be installed or not.

Solution 7:  Launch the Server's Default Installation

  • Step 1: Navigate to \\ \PeachtreeInstaller20xx (PeachtreeInstaller2024, as an example).
  • Step 2: Opt to run Setup.exe as an administrator by right-clicking on Run as Administrator.

Conclusion

Resolving the Sage 50 Error installing Actian Zen requires a systematic approach that addresses many underlying causes. From adjusting security settings and verifying compatibility to reinstalling Actian Zen or acquiring necessary administrative rights, each solution targets specific issues hindering the installation process.

It's crucial to proceed cautiously, ensuring backups are in place and all steps are followed precisely to avoid further complications. By understanding the causes behind the occurrence of this installation error, you can easily resolve and install this software. The steps mentioned in this article will help you in a smoother installation experience and minimize the chances of encountering any installation errors in the later stage!

Also Checkout-> Sage 50 Installation Error 1603

FAQs For How to Fix Sage 50 Error Installing Actian Zen

Q. Why does Sage 50 Error Installing Actian Zen occur?

A. This error related to installing Actian Zen mainly arises because of issues with security software, damaged installation files, or insufficient user permissions. However, it has been noticed that issues like high-security settings or previous Actian Zen installations can also contribute.

Q. How can I fix Sage 50 Error Installing Actian Zen quickly?

A. You can fix Sage 50 Error Installing Actian Zen very easily by restarting your computer, ensuring antivirus and User Account Control (UAC) are temporarily disabled during installation. Also, you must verify that the software has been installed and is being run with administrative rights.

Q. What should I do if the installation file is damaged?

A. If the software file that you have installed is damaged then you must uninstall Actian Zen completely, delete any residual files, and download it again from its official website. Also, make sure that you have installed a correct and undamaged version of the software.

Q. What is the process of checking the compatibility of Actian Zen with Sage 50?

A. In the process of checking the compatibility of Actian Zen with Sage 50, you will have to navigate to the Programs and Features tab in your Control Panel. In case you spot that there’s an outdated version or incompatible version, you must uninstall it. Lastly, make sure that the version you're installing matches the requirements of your Sage 50 software.

Q. Do I need admin rights to fix Sage 50 error installing actian zen?

A. Yes, you will need admin rights to fix this error. This is because the admit rights are essential for making system-level changes required during installation. So, make sure that you are logged in as a Windows Local Administrator or have permission to proceed with the installation without restrictions.

 





 
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