How to fix Sage 50 Payroll Full Payment Submission Error

  • May 24, 2024

Payroll processing can be quite a challenging task, especially if you have been dealing with multiple employees and also complex calculations. However, with the help of Sage 50 Payroll, it is much easier to make your process much smoother. With the help of its powerful features and user-friendly interface, this software can easily simplify the payroll process and also makes sure of accuracy every step of the way.

Nevertheless, even with the most efficient tools at our disposal, the occasional hiccups can also occur. One such hiccup is coming across the How to Fix Sage 50 Payroll Full Payment Submission Error. Once you see this, you need not worry though – in this article post, we will try to guide you through a better understanding of these errors and also offer troubleshooting tips to get back on track easily.

The Filing Process: Understanding it

Filing the payroll information correctly is quite important to make sure of accurate and timely payment submissions. Sage 50 Payroll offers a streamlined process for submitting Full Payment Submissions (FPS) to HM Revenue & Customs (HMRC). Not, just this, but it also allows you to report employee payments, deductions, and other required information. 

  • To start the filing process, you need to go to the FPS section within the Sage 50 Payroll. Here, you are required to enter different information such as employee earnings, tax deductions, national insurance contributions, and more. It is also important to double-check these figures for accuracy before proceeding.
  • After all the required data has been entered within the Sage 50 Payroll, one can then submit their FPS directly from the software. The system will then generate an electronic file that is securely transmitted over to HMRC. This makes sure of compliance with UK tax regulations and keeps your records up-to-date.
  • Once you are done with the submissions, it is then important to review any error messages or notifications that have been received from HMRC regarding your FPS submission. These messages can indicate the problems concerning the specific entries or inconsistencies within your data. Hence, addressing these errors promptly will assist you in avoiding any delays within the processing payroll and potential penalties.

After understanding How to fix Sage 50 Payroll Full Payment Submission Error and staying vigilant about the accuracy when entering the data, you can also minimize the risk of coming across the  Full Payment Submission errors. So, you see, should an error occur during the filing process despite the preventative measures taken; there are certain troubleshooting steps you need to go through within the software itself or through customer support channels.

Common Errors Sage 50 Payroll Full Payment Submission Error

Submitting a full payment submission (FPS) is an important part of managing payroll with Sage 50 Payroll. Nevertheless, much like any other process, it is not uncommon to come across some errors along the way. Hence, understanding and addressing these errors promptly can save you a great deal of time and frustration.

  • One common error that users might come across is the incorrect employee data input. This could also include mistakes in the spelling of names, wrong national insurance numbers, or inaccurate tax codes. Hence Double-checking all employee information before submitting the FPS can help avoid this type of error.
  • The other regular problem is related to timing. At times, the employers mistakenly submit an FPS too early or too late. Hence It is important to makes sure that you submit your FPS on time every month to comply with HM Revenue & Customs regulations.
  • Inconsistent submissions are also a regular source of errors. In case there are any discrepancies between what was submitted in previous periods and current figures, it can hence lead to rejections or penalties from HMRC. Ensure that your records are accurate and up-to-date when filing every FPS.
  • Technical glitches or software malfunctions might also occur during the submission process itself. As these problems are out of your control as a user, hence, contacting Sage support for assistance can help solve them quite efficiently.

So, you see, by being aware of these basic errors and taking proactive steps to prevent them, you can streamline your complete payment submission process with Sage 50 Payroll and also make sure of compliance with government regulations without unnecessary stress or delays.

Also, check out -> Resolve Sage 50 Activation key has expired Error

Solution Of Sage 50 Payroll Full Payment Submission Error

This error usually occurs when an employee moves from Category A to Category C within the same period their employee record has been set up with year-to-date values within Sage 50 Payroll. For instance:  their NI category changes when moving to Sage from another software provider.

To make this work, you need to follow the below steps:

  1. Start by conducting a Rollback for the first payment processed in the employee's new employment.
  2. Next, Click Payroll
  3. After this click Change Process Date.
  4. Now Set the process date to the tax period before the first payment within their new employment.
  5. Launch the employee's record
  6. Now, click the Employment tab.
  7. Next, Set their NI category to A and enter the category A NI year-to-date values. 
  8. Click Save
  9. After this click Close.
  10. In Enter Payments, set their gross pay to £0.00.
  11. Now, Check that net pay is also £0.00.
     NOTE: Change the tax code to 0T week1/month1 if a tax rebate is calculated.
  12. Now, Update records to save the NI year-to-date values against category A.
  13. It is not necessary to send an FPS at this stage.
  14. Click Change Process Date and enter the employee's first pay date for the new employment.
  15. Now, set the employee's NI category back to C.
  16. Next, re-enter the correct tax code if required, click Save then Close.
  17. Reprocess their first pay period. 
  18. At this point, the FPS error will no longer appear and you can send the submission

The Additional Tips for Avoiding Filing Errors

To make sure of a smooth and error-free filing process, here are some additional tips to assist you in avoiding any common pitfalls and filing errors within Sage 50 Payroll Full Payment Submission.

  • To Double-check your data: Before submitting your FPS, you need to take the time to review all the details that have been entered into Sage 50 Payroll. Make sure that the employee details, tax codes, and pay amounts are correct and up to date. A basic typo or incorrect entry can lead to significant filing errors.
  • Stay updated with legislation changes: HMRC regulations related to all the payroll taxes can be subject to frequent updates. Hence it is important to stay informed about any changes that might affect your payroll calculations. Hence you need to regularly check for updates from HMRC or even consult with a payroll professional who is well-versed with the current legislation.
  • Maintain accurate records: An accurate record-keeping is important when it comes to payroll submissions. Hence you need to keep detailed records of employee wages, deductions, and other relevant information required for reporting purposes. This will not only help you to file accurately but also assist you during audits or other inquiries from HMRC.
  • Run regular reports: Running regular reports within the Sage 50 Payroll can assist in identifying potential problems before they become problems during the filing process. Hence, Reviewing reports such as P32 Summary Report, Employee Payments Report, and Tax Deductions Summary can highlight discrepancies or missing details that require attention.
  • Seek assistance when needed: If you're new to using the Sage 50 Payroll or come across persistent filing errors despite following best practices, do not hesitate to reach out for support from Sage customer service or consult with an experienced accountant specializing in payroll management.

By applying these additional tips along with the troubleshooting methods mentioned previously in this article, you will be better equipped to go through the Full Payment Submission without coming across any major errors that could potentially disturb your business operations.

Conclusion

So, you see, understanding and troubleshooting How to fix the Sage 50 Payroll Full Payment Submission Error is important for making sure of the accurate and timely filing of payroll information to HM Revenue & Customs. Also, by familiarizing oneself with the basic errors that can occur, you will be better equipped to address them more effectively.

FAQs for Sage 50 Payroll Full Payment Submission Error

Q. How can one rectify the errors within the Sage 50 Payroll?

A. In case you have noticed a mistake within a previous tax year, fixing it within the Sage 50 Payroll is quite simple. You are also required to roll back any periods in the current tax year and then back to the period you need to correct in the previous tax year. Finally you can later then enter the correct pay and then process your payroll up to date as required..

Q. How can one fix the Payroll Errors?

A. To do this, you need to:

  1. Momentarily state the error and apologize.
  2. Next, you need to describe what has caused the error and show the employee exactly how the correct pay needs to have been calculated. 
  3. Finally, explain the steps that are being taken to fix the error and to make sure that it is not repeated.

Q. What are the basic errors in Payroll?

A. This usually denotes the Overpaying or underpaying employees. Hence, making the erroneous retroactive payments. This can also be the case of Missing the first paycheck for new hires. The other reason can include Deducting the wrong amount for benefits or other payroll deductions. Finally, it can also be due to the Improperly paying employees who are on disability or other leaves.

 

 

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