Sage Intacct Sync Error: Another Vendor with Entity XXXX already exists

Sage Intacct Sync Error
  • May 9, 2024

Most times, in the case of Intacct users, the Invoice integrates along with Sage Intacct out of the box, a best-in-class cloud ERP. This article will delve into how to set up and utilize the Intacct integration.

The Intacct integration ships with the following abilities:

  • Bi-directional sync along with Intacct
  • New data from Intacct has been synced once per hour
  • Transactions have been generated on Invoiced posts to Intacct in real time
    The Initial data sync

The Setup

To be able to set up the Intacct integration the user first needs these bits of details:

  • The Intacct Company ID
  • The Web services user

To Set Up a Web Services User

The next vital step is to set up a web services user for Invoiced on Intacct. This is necessary so that you can use a dedicated web services user for Invoiced to make sure that it has the right permissions. It is also recommended to not use a non-web services user as any password changes can break the integration.

  1. The user needs to make sure that their company has web services enabled on Intacct in Company → Admin → Subscriptions.
  2. Navigate to Company → Admin → Web Service Users. Now add a new user. The user can also use "Invoiced" as the User ID, Last name, and First name. The email address needs to be a company email address that will not change. The User type should be "Business," and the Admin Privileges should be "Full."
  3. Once you have saved the new Web Services User, go back to Company → Admin → Web Service Users. Now Select Subscriptions next to your new user. Within the subscriptions page, check out the boxes for Accounts Receivable, General Ledger, Cash Management, and Order Entry modules.
  4. Now Select the Permissions options next to the Accounts Receivable module. Next, Select the All radio in the top right. Finally, Click Save.
  5. Now Click on the Permissions option next to the General Ledger module. Next, Select the Read-only radio in the top right. Finally, Click Save.
  6. Click select on the Permissions options next to the Cash Management module. Now Select the Read-only radio located within the top right. Click Save.
  7. Click on the Permissions options next to the Order Entry module. Now Select the Read-only radio in the top right. Click Save.
  8. Now Click Save on the subscriptions page. The user should receive an email with the company ID, username, and password information. The user will need these credentials in Invoiced to connect to the user’s Intacct account.

Connecting Intacct on Invoiced

  1. Navigate to Apps → Intacct in the Invoiced application.
  2. Next, Click Install.
  3. Now Enter the Intacct company ID, username, and password for your Invoiced web services user created earlier. In case the user is using a shared multi-entity account, they should also enter the entity ID you would like the connection to use.
  4. Click Save. Intacct is now connected. Next, you will need to configure the integration before using it.
  5. One can also customize the integration, including the data they want to sync to/from Intacct, account mappings, and other integration behaviors.
    Finally, Click Save to enable the integration.

Related Topic -> Sage Intacct sync: Transactions Aren't Syncing after Initial Sync

Sage Intacct Sync Error: Another Vendor with Entity XXXX already exists

This error usually occurs when the vendors are created in Bill.com and have auto numbering turned on in Accounting Preferences.

How to Fix the Sync Error

  1. With In Intacct go to Company > Setup > Settings > Document Numbering.
  2. locate Vendor within Sequence ID
  3. Now Change the Next Number to a number after the one within the sync error page in Bill.com
  4. Next, Select Save
  5. Finally, Run a sync

Conclusion

So, there you have it friends, these are some of the main aspects regarding the Sage Intacct Sync Error: Another Vendor with Entity XXXX already exists. How did you find the article? Was it helpful? Do let us know in the space below. 

FAQs For Sage Intacct Sync Error: Another Vendor with Entity XXXX already exists

Q. What is the Transaction Record Type in Intacct all about?

A. Now, one can select the kind of record the user wishes to create in Intacct when syncing the invoices from SeviceTrade. Here the available options are AR Invoice or Sales Order. 

Q. What is the Transaction Date in Intacct all about?

A. Once the invoice has been synced to Intacct, the resulting Intacct invoice or sales order transaction date is the date the invoice has been synced to Intacct, the Service Trade invoice transaction date, or the date of the last completed appointment within the ServiceTrade job associated with this invoice

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