Sage 100 Printer Not Activated Error Code 41

sage printer not activated error code
  • August 9, 2024

Sage 100 is one of the most popular accounting software used by various businesses to manage their finances efficiently. However, like any software, it can also face certain errors that can disturb the workflow. One basic problem that the users face is the sage printer not activated error code 41. This error mainly occurs when trying to print documents or reports. In this article, we will take a look at the main causes of this error and also offer step-by-step solutions to fix it.

Understanding the Sage 100 Error Code 41

The “Printer Not Activated Error Code 41” mainly displays a problem with the printer settings or drivers in Sage 100. It may be caused by various factors, such as:

  • Wrongful printer setup in Sage 100
  • Outdated or incompatible printer drivers
  • Permission problems with the printer or Sage 100
  • Conflicts with other printer services or software.
  • Problems with Sage 100 Paperless Office functionality

Reasons for Sage 100 Printer Not Activated Error Code 41

This  error could be because of  various underlying problems, such as:

  • Incorrect Configuration: The printer settings within Sage 100 may be wrongly configured.
  • Outdated Drivers: Applying outdated or incompatible printer drivers can cause activation errors.
  • Permission Issues: No sufficient permissions are available for the printer or Sage 100 software can cause blocking of the printing activities.
  • Software Conflicts: Recurring conflicts with other software that might be running on your system as these could interfere with Sage 100’s ability to activate the printer.
  • Paperless Office Issues: Errors especially related to Sage 100’s Paperless Office module can lead to this problem when printing documents.

Printer Not Activated Error Code -41 When Using Sage 100 Paperless Office

Sage 100 Paperless Office is one of the most powerful features that allows users to be able to manage documents electronically. This reduces the requirement for physical printing. Nevertheless, some users might also come across the “Printer Not Activated, Error Code -41” mainly when using this feature. Some of the main causes might include:

  • Incorrect Paperless Office Configuration: Make sure that the Paperless Office settings have been correctly configured within Sage 100.
  • PDF Converter Issues: The built-in PDF converter that is being used by Paperless Office might need to be reinstalled or updated.
  • Permissions: You need to verify that the user has the required permissions to use Paperless Office features.
  • Software Conflicts: The other software, especially  PDF management tools, can conflict with Paperless Office.

Also Checkout -> Sage 100 Issues Daily Transaction Register Hanging In Windows 11

The Solutions to Fix Sage 100 Error 41

Solution 1. To check the Printer Settings in Sage 100

The first step is to make sure that the printer has been correctly configured in Sage 100.

  • launch Sage 100 and go to the report or document you are trying to print.
  • Next, navigate to the File menu
  • Now select Print Setup.
  • Make sure that the correct printer has been selected.
  • If not, select the right printer from the list.
  • Now click on OK and try printing again.

Solution 2. To Update the Printer Drivers

Outdated or incompatible printer drivers can lead to printing issues. Hence, updating the drivers can easily solve the problem.

  • Launch the Device Manager on your computer.
  • Expand the Printers section.
  • Now right-click on your printer and select the update Driver.
  • Follow the prompts to search for and install the latest driver software.
  • Restart your computer and try printing from Sage 100 again.

Solution 3. To verify Printer Permissions

A lack of sufficient permissions can prevent Sage 100 from accessing the printer.

  • Right-click on your printer and select Printer Properties.
  • Go to the Security tab.
  • Ensure that your user account has Full Control or Manage Printers permission.
  • If necessary, modify the permissions and click Apply.
  • Try printing again.

Solution 4. Reinstall Sage 100 PDF Converter

Sage 100 often uses a built-in PDF converter for printing reports. Reinstalling this component can fix the error.

  • Start by closing the Sage 100.
  • Next, go to Control Panel > Programs and Features.
  • Now, locate and uninstall Sage 100 PDF Converter.
  • Reopen Sage 100, which should prompt you to reinstall the PDF converter.
  • Follow the on-screen instructions to complete the installation.
  • Try printing again.

Solution 5. Disable Conflicting Software

Other software or printer services running within your system can conflict with Sage 100.

  • Temporarily disable any antivirus or firewall software.
  • Close any other printer management software that may be running.
  • Try printing from Sage 100 to see if the error is resolved.
  • If disabling these services fixes the issue, consider configuring exceptions for Sage 100 in your antivirus or firewall settings.

Solution 6. Troubleshoot Sage 100 Paperless Office

When the error occurs while using Sage 100 Paperless Office, follow these steps:

  • Make sure that Paperless Office is properly configured within Sage 100 settings.
  • Now, reinstall or update the PDF converter used by Paperless Office.
  • Next, verify that the user has the required permissions for Paperless Office features.
  • Lastly, check for conflicts with other PDF management software and temporarily disable them.

Conclusion

The “Printer Not Activated Error Code 41 or the Printer Not Activated Error Code” in Sage 100 can be quite frustrating, however with the right troubleshooting steps, it can be resolved. This can be easily done by checking the printer settings, updating drivers, verifying permissions, reinstalling the PDF converter, addressing software conflicts, and troubleshooting Paperless Office issues, you can get back to printing documents and reports smoothly. Finally, be sure to keep your Sage 100 software and printer drivers up to date to prevent similar issues in the future.

FAQs For Sage Printer Not Activated Error Code

Q. Why is the printer not being activated in Sage 100?

A. The “Printer not activated” error message can have various reasons. The main reasons include the Sage PDF Converter or the components linked with the converter including the Printer Object itself within Windows, the Windows Registry components, and ( . dll) files that control it.

Q. How can you activate the Printer?

A. To do this you need to:

  • Select the Start button
  • Next, select Settings
  • Now click on Devices
  • Go to Printers & scanners 
  • Now Add a printer or scanner.

Q. My Printer is not active. Why?

A. To do this you need to:

  • Select the Start button
  • Next, select Settings
  • Now click on  Bluetooth & Devices 
  • Next Printers & scanners.
  • Make sure your printer is turned on and connected.
  • Then select the Add device (or Refresh) button.

 

 

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