How to fix Sage Intacct Error XL03000006

Sage Intacct error XL03000006 is a business logic error, which are error within web service requests that encompasses a spectrum of issues revolving around the data provided in the request. These errors span from troubles with Web Services credentials to challenges with company credentials, and even misuses of API function calls.

In this article, we’ll explore the intricacies of these errors, their implications, and how to decode them from the XML response provided by the gateway.

What are Business Logic Errors in Sage Intacct?

We need to understand business logic errors as Sage Intacct error XL03000006 is one.

Business logic errors indicate a problem with the request data, identified in the XML response from the server. The response highlights where the error occurred—be it in the request control, authentication, or the data itself—and provides details on the error cause.

Authentication of Web Services Credentials

Sage Intacct error XL03000006 is an error code that indicates that the sender ID is not authorized to make Web Services requests to the company ID.

This means that the Web Services credentials provided in the request are invalid or do not have the proper permissions to access the data.

To resolve this error, the user needs to contact the company administrator to grant Web Services authorization to the sender ID.

<response>
    <control>
        <!-- Indicates failure status at the control level -->
        <status>failure</status>
        <!-- Sender ID used for the request -->
        <senderid>myWebSenderId</senderid>
        <!-- Unique identifier for the request -->
        <controlid>testRequestId</controlid>
        <uniqueid>false</uniqueid>
        <dtdversion>3.0</dtdversion>
    </control>
    <errormessage>
        <error>
            <!-- Error code indicating the specific error -->
            <errorno>XL03000006</errorno>
            <description></description>
            <!-- Detailed description of the error -->
            <description2>Incorrect Intacct XML Partner ID or password. [Support ID: sLvU1%7EYxEspDE0Vkv0ago1D_2XqwAAAAM]</description2>
            <correction></correction>
        </error>
    </errormessage>
</response>

Also Read: Sage Intacct Error XL03000003

Sender ID Not Authorized for the Company

In case of the sender ID not being authorized for the company, the response might appear as follows:

<response>
    <control>
        <!-- Indicates success status at the control level -->
        <status>success</status>
        <!-- Sender ID used for the request -->
        <senderid>test_sender_id</senderid>
        <!-- Unique identifier for the request -->
        <controlid>hello_world</controlid>
        <uniqueid>false</uniqueid>
        <dtdversion>3.0</dtdversion>
    </control>
    <operation>
        <authentication>
            <!-- Indicates failure status at the authentication level -->
            <status>failure</status>
            <!-- User ID and Company ID associated with the authentication -->
            <userid>test_user_id</userid>
            <companyid>test_company_id</companyid>
        </authentication>
        <errormessage>
            <error>
                <!-- Error code indicating the specific error -->
                <errorno>XL03000006</errorno>
                <!-- Description of the error -->
                <description>Invalid Web Services Authorization</description>
                <!-- Detailed description of the error -->
                <description2>The sender ID &#039;test_sender_id&#039; is not authorized to make Web Services requests to company ID &#039;test_company_id&#039;.</description2>
                <!-- Suggested correction for the error -->
                <correction>Contact the company administrator to grant Web Services authorization to this sender ID.</correction>
            </error>
        </errormessage>
    </operation>
</response>

Authentication of Company or Console User Credentials

Finally, if there are issues with the authentication of company or console user credentials, the response could resemble the following:

<response>
    <control>
        <!-- Indicates success status at the control level -->
        <status>success</status>
        <!-- Sender ID used for the request -->
        <senderid>myWebSenderId</senderid>
        <!-- Unique identifier for the request -->
        <controlid>testRequestId</controlid>
        <uniqueid>false</uniqueid>
        <dtdversion>3.0</dtdversion>
    </control>
    <operation>
        <authentication>
            <!-- Indicates failure status at the authentication level -->
            <status>failure</status>
            <!-- User ID, Company ID, and Location ID associated with the authentication -->
            <userid>someUserId</userid>
            <companyid>wrongCompanyId</companyid>
            <locationid></locationid>
        </authentication>
        <errormessage>
            <error>
                <!-- Error code indicating the specific error -->
                <errorno>XL03000006</errorno>
                <description></description>
                <!-- Detailed description of the error -->
                <description2>Sign-in information is incorrect</description2>
                <correction></correction>
            </error>
        </errormessage>
    </operation>
</response>

Conclusion

Sage Intacct error XL03000006 can significantly impact the integrity and functionalify of systems that rely on this service. This can turn into a huge mess, especially if others at your business rely on these services.

If you require any assistance with Sage Intacct error XL03000006, feel free to reach out to our experts.

FAQs

Q. What are business logic errors in web service requests?
A. Business logic errors in web service requests encompass issues related to the data provided in the request. These errors can range from problems with credentials to improper use of API function calls.

Q. How are business logic errors typically indicated in XML responses?
A. Business logic errors are typically indicated in XML responses through a failure status within the problematic element, such as control, authentication, or content. Detailed information about the cause is provided in subsequent error message elements.

Q. What actions are taken when different levels of errors occur in web service requests?
A. If an error occurs at the control level, no operations are executed. If the error occurs at the authentication level, no function calls are executed. If the error occurs at the content level, only the problematic function call fails, while other function calls can still succeed.

Q. Can you provide examples of authentication errors related to Web Services credentials?
A. Yes, authentication errors related to Web Services credentials can include issues such as invalid sender ID or password, as shown in the examples provided in the blog post.

Q. How can one resolve authentication errors related to sender ID authorization for the company?
A. To resolve authentication errors related to sender ID authorization for the company, it is recommended to contact the company administrator to grant Web Services authorization to the sender ID.

Q. What should be done in case of authentication errors with company or console user credentials?
A. In case of authentication errors with company or console user credentials, ensuring that the sign-in information is correct is crucial. If issues persist, further investigation or contacting support may be necessary.